Shadowood Pet Resort
Your Pets Second Home
About Us
Shadowood Pet Resort is an animal caretaking facility owned and managed by Natalie Kost. Founded over 25 years ago, Shadowood is committed to making your pet feel safe, happy, and loved while their pawrents are away. We accept ALL dogs & cats regardless of behavior, breed, age, or maintenance, we can specialize services to match the pet's needs. Shadowood offers several services including boarding, daycare, and grooming and frequently works with the community to offer emergency discounted services in times of need. Shadowood also runs donation campaigns that benefit the local shelters as well as homeless pets in need. Check out our services below and if you are interested in scheduling an appointment you can book online, call, or email us! Thanks for stopping by!Â
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Facility & Services
Shadowood Pet Resort is proud to offer the following services:Â
* Boarding
* Daycare
* Grooming
* Emergency Services
* Specialty Add-Ons
Shadowood Pet Resort is a large building consisting of 5 total different pet rooms, two different salons, 4 yards, and recreational spaces. Tours available upon request!
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B Room: The largest kennel option, designed for families of dogs or large breed dogs over 75 pounds. Includes access to the big yard and two side yards.
A Room: The indoor-outdoor kennel option, designed for dogs who like more space outside or ones who need to be hands-off. Includes access to private patio and two side yards.
Cottages: The small dog option, designed for dogs 25 pounds and under. A unique kennel with a glass door in a secluded quieter environment. Includes access to small yard.Â
Cat Room: A quiet room with access to a large window for light and visuals and 6 cat kennels, designed for cats to board as a family or alone. Equipped with toys, litter boxes, food and water bowls, and comfy beds.Â
Small Mammal Room: A quiet room equipped to hold a small mammal kennel - owner must bring own kennel and food.Â
Big Yard - The biggest yard with pools, a tree for shade, and toys
Side Yards - Yards next to the big yard with toys, pools, and running stretch
Small Yard - The smallest yard in its own area with toys and raised outdoor beds.
Groom Room:Â - The grooming room where dogs and cats go to be groomed, equipped with supplies, kennels, and access to the small yard for breaks.
Bathing Room:Â - Where dogs receive baths and blowouts, equipped with a tub, dryer, kennels for comfort, and access to the small yard for breaks.
Lobby:Â - Where pet parents wait with their pet(s) for drop-off and pick-up. Showcasing the Shadowood fish, offering comfy seats, a bell to ring for assistance, and a quick drop-off option for frequent stayers.Â
Boarding Services
Our boarding services are offered at a rate of $20-45 a night. The rate can be adjusted based on circumstance and we offer pay plans for long term stays. Each boarding reservation comes with the assignment of one of our kennels, specialized add-ons, and the option of house food & bedding. During boarding each dog gets let outside into a yard 5-6 times a day including an early morning let-out and late-night let-out. Breakfast is served around 8am and dinner around 5pm with the option to give a lunch at noon. Large families of pets can board at once with a restriction of 3 dogs in one kennel and two cats in one kennel, for families that exceed this, they will be kept in a salon room.
Daycare Services
Daycare is offered for dogs who love to play or just need a place to stay during the day. They can be dropped off as early as 7:30 am and picked up no later than 5:30 pm. Daycare costs $15 a day or $50 per week depending on the daycare plan you choose. Daycare comes with the option to have add-on services and play group. Play group is for friendly dogs who want to play together out in the yards. Daycare dogs get let outside every hour to play, explore alone, or hang out with staff. You can bring lunch for daycare dogs and utilize the quick drop-off by placing your dog and their belongings in a kennel up-front. Daycare is a great option for pawrents who work, take daytrips, or whose dog loves playing with friends.Â
Grooming Services
There are multiple pet grooming service options with two different groomers! We groom 7 days a week with different options being scheduled different days by appointment only. Cost is dependent on dog weight, size, temperament, and services received. We specialize in grooming difficult pets (aggressive, scared, etc.), senior pets, and puppies. We do offer discounted or immediate services for emergency grooming or shelter animals.
The following are the services we offer:
* Bath, brush, nails
*Face, feet, fannyÂ
* Full groom
* Mini groom
* De-shedÂ
* De-matting
* Farmdog Shavedown
* Brushout
* Nail Trim
* Bath
* Anal Glands
*Nail Painting
* Flea & Tick Bath
* Cat groom
* Small mammal groomÂ
Emergency Services
Speciality Add-Ons
Shadowood Pet Resort works closely with the community to be able to offer emergency services. Emergency services include temporary and long-term boarding and grooming services. These services are usually offered to those in need at a discounted rate on a case-to-case basis, for example, if the home of the pet becomes suddenly inhabitable or the owner needs medical care. To schedule an emergency service please call our 24/7 service line and leave a message - we will get back to you as soon as possible.Â
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Call: (573)-201-2030 or (816) 866-3880
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Shadowood also offers emergency grooming services for animals that have been neglected or recently rescued, to learn about possible rates and availability, please call our office.
All services come with the option to have add-ons, these are specialty offers that can be given for an additional price, please see below:
* Basic Obedience Training - one hour session
* Bath with boarding
* Nails with boarding
* After or Before Hours Pickup
* Handling Fee - for high maintenance pets
* House Food
* Kennel Time
* Kong Time
* Picture Updates
* Playtime
* Puzzle Treat
* Sanitary Trim
* Snuffle Mat Feeding
* Teeth Brushing
* Walk
* Yard Play
Booking Notes
To book a service you can contact us via phone, email, Facebook Messenger, or book online through PawPartner.
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PawPartner is our online database system where we keep all client and pet information. Each person is given an account before their first service with us. You can create your own account or have a staff member create it for you. PawPartner requires some basic information like name, address, email, phone and then asks you about your pet. Your pet will need all their information filled out before being booked with us. If you are booking online yourself you can go to PawPartner on the web or the app and click, "create reservation", the system prompts will direct you from there. You will get reminders and notications from PawPartner about your upcoming appointment, please call if you have any questions or concerns.
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Important Notes
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* All pets are required to have vaccines before boarding or daycare and preferable before grooming. Dogs need: rabies, bordetella (kennel cough), and DPP. Cats need: rabies and FVRCP. To send vaccines either email, bring a physical copy in, or upload them directly to PawPartner.
* We cannot guarantee that items such as beds and toys will return in the same condition as which they were brought in, many pets have playful or destructive tendencies when boarding and may chew on bedding or toys. We are happy to provide blankets and toys if you do not wish to bring your own.
* We are open from 7:30 - 5:30 on weekdays, 7am-10am & 5pm-6pm on Saturday, and 2:30 - 5 on Sunday, please plan accordingly.
* To schedule add-on services please request them at drop-off.
* To cancel an appointment please call or request cancellation online, if you do not cancel and do not show up (no call no show) then you will be charged a fee that must be paid before next rendered service unless there was an emergency reason on why you couldn't contact the office or show up.
* If we notice your pet has fleas/ticks, is severely matted, or shows signs of severe neglect we will take steps on site to assure their safety including administering an emergency groom or contacting authorities.
* If you need any additional accommodations such as someone collecting your pet from your vehicle or needing a senior pet harness, please let us know.
* If you have any questions or concerns, please call or stop by, we are happy to help you.
